Frequently Asked Questions

Mega Performance SA is a South African supplier of professional-grade recovery and performance equipment. We supply athletes, physiotherapy practices, fitness centers, and wellness professionals with equipment designed to support performance and muscle recovery.

Our products are recovery and wellness equipment intended to support general muscle recovery, circulation, and physical performance routines. They are not classified as medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition. If you have a medical concern, please consult a qualified healthcare professional.

Yes. We work with physiotherapy practices, biokineticists, sports clubs, CrossFit boxes, and commercial gyms across South Africa. Contact us for trade and bulk pricing.

Consider the muscle groups you target most, how long your sessions typically last, and whether you need a device for home use or portability between training venues. Our team is happy to advise — use the contact form and describe your needs.

Yes, replacement and additional massage head sets are available. Contact us to confirm current stock for your device model.

All mains-powered products (compression systems) are designed for 220–240V AC, 50Hz — standard South African power. Battery-powered devices like the massage gun include a compatible SA charging adapter.

Yes, we deliver to all major centers across South Africa. Delivery to rural areas may take longer. Estimated delivery times and shipping costs are confirmed at checkout or on request.

Estimated delivery across South Africa is 7–14 business days. Delivery times are estimates and not guaranteed — lead times may vary for bulk or trade orders. All equipment is sent via courier with tracking.

We accept returns within 7–14 days of purchase for unused products in original packaging. Proof of purchase is required and shipping fees are non-refundable. For hygiene reasons, certain items with skin contact may not be eligible once opened. See our Terms and Conditions for full details.

Most products carry a 12-month manufacturer warranty against defects in materials and workmanship. Warranty does not cover misuse, accidental damage, or normal wear. See individual product pages for specifics.

Most users benefit from 1–2 sessions per day of 5–15 minutes per muscle group. Avoid prolonged use on the same area in a single session. If you experience any discomfort, discontinue use and consult a professional.

Daily use is safe for most healthy individuals. Start with shorter sessions at lower pressure and increase gradually. If you have any circulatory conditions or are pregnant, consult your healthcare provider before use.